{"id":125523,"date":"2022-02-21T21:01:25","date_gmt":"2022-02-21T21:01:25","guid":{"rendered":"https:\/\/fin2me.com\/?p=125523"},"modified":"2022-02-21T21:01:25","modified_gmt":"2022-02-21T21:01:25","slug":"voucher-redemption-push-bears-fruit-for-appy-customer-the-crusader","status":"publish","type":"post","link":"https:\/\/fin2me.com\/business\/voucher-redemption-push-bears-fruit-for-appy-customer-the-crusader\/","title":{"rendered":"Voucher redemption push bears fruit for appy customer \u2013 The Crusader"},"content":{"rendered":"

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The risk of being left out of pocket if a company fails is not the only pitfall as Cathy Palmer found when her good intentions failed to bear fruit.<\/p>\n

++ If you’ve been affected by this issue or feel you’ve been a victim of injustice, please contact consumer champion Maisha Frost on <\/i><\/b>maisha.frost@express.co.uk<\/i><\/b> <\/wbr>++;<\/i><\/b><\/p>\n

She came to Crusader after choosing to treat her husband with £450 that a friend owed her and was now repaying.<\/p>\n

“My husband had been wanting an Apple watch so I asked her for Apple Store gift vouchers,” says Cathy.<\/p>\n

Once received she quickly redeemed them following instructions on the back of the card.<\/p>\n

What is happening where you live? Find out by adding your postcode or visit InYourArea<\/span><\/i><\/b><\/p>\n

It was only after that she discovered her slip. What the friend had sent was a credit for Apple’s mobile apps used with its operating systems. These cost in the main a couple of £s compared to the high value watches, phones and computers available through its store option.<\/p>\n

“It would take forever to realise the value through the apps,” Cathy despaired. <\/p>\n

“I explained the mistake to Apple, they said they did offer an exchange but, after a review of my case, said it was not possible. Basically I’ve lost over £400 which is a lot to me.”<\/p>\n

But could it dig deep and help Cathy, we asked Apple and the answer is ‘yes’ she has been told. <\/p>\n

“I’m so pleased to be getting a refund,” she said. “I’m going to tread very carefully with any gift voucher from now on.”<\/p>\n

(Cathy’s name has been changed)<\/p>\n

Source: Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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