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Legal judgments have ruled that customers can claim 100% of the PPI cost back because commission levels were unfair.<\/p>\n
But claimants wishing to recoup this money have to make a Data Subject Access Request to find out how much-undisclosed commission was levied as a first step towards bringing a claim.<\/p>\n
Requests are often taking months to answer as banks are accused of deliberately sitting on a huge backlog of DSARs.<\/p>\n
A letter to banks by MPs on the All Party Parliamentary Group on Fair Business Banking said such delays could be in breach of laws surrounding the DSARs.<\/p>\n
It said: \u201cThere are real concerns that some banks may be deliberately delaying their responses to frustrate and stifle claims.\u201d<\/p>\n
It is estimated that such claims could cost banks \u00a318billion in compensation, on top of roughly \u00a340billion paid out to date.<\/p>\n
William Wragg MP, co-chair of the APPG on Fair Business Banking, said: \u201cIf it turns out that banks are acting as a block to the proper legal process it would be a concern to us all.<\/p>\n
\u201cWhether the claim relates to PPI, swap mis-selling or any other matter, the legal process must not be stifled or delayed in any way.\u201d<\/p>\n
The fresh wave of PPI claims comes after it emerged that for more than a decade banks and credit card companies charged their customers commissions of up to 95%.<\/p>\n
Don’t miss… <\/strong> Law firm Harcus Parker last month launched a group legal claim that aims to help millions of PPI customers.<\/p>\n More than 350,000 people have already signed up.<\/p>\n Damon Parker, senior partner, said: \u201cBanks are playing fast and loose with the law. In many cases they either require or request that customers make DSARs before launching their claims.<\/p>\n \u201cThen they just sit on the requests, for months, even years. It is an outrageous abuse of the system and individuals\u2019 rights.\u201d<\/p>\n
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